LEADING BY EXAMPLE
DURATION
Two (2) days
WHO SHOULD ATTEND
Employees at all levels of the organization
AIM
To provide the skills and knowledge necessary to:
Enhance leadership and supervisory skills
Communicate more effectively
Monitor and manage performance
Build effective teams
CONTENT
LEADERSHIP:
Skills for Supervisors
Motivation
Supervisory Statistics
Worst Boss / Best Boss
Leadership Quiz
Leadership and Behavior Styles
Working Effectively with Your Boss / Team
Examples of Behavioral Styles
Style Compatibility
Different Styles Working Together
Reactions to Others
Abuses of Behavioral Styles
Working Successfully with Others
COMMUNICATION / TEAMWORK:
What Makes a Leader?
Perception
Communication - Teamwork Quiz
Retention
Meetings
Effective Listening
Working Successfully with Others
Performance Problems
Feedback
Decision Making
Making Training Stick
Action Contract