COMPLETED STAFF WORK
DURATION
One (1) day
WHO SHOULD ATTEND
Employees at all levels of the organization
AIM
To provide the skills and knowledge necessary to:
List the benefits of Completed Staff Work
Apply critical thinking and writing skills
Overcome roadblocks to CSW success
Develop well-written recommendations
CONTENT
Develop definition/understanding of causes of "Rotten
Writing"
Explain historical/theoretical definition of "Completed
Staff Work"
Involve participants in writing/revision exercises to
illustrate the "writing process"
Clarify concepts with examples of "Completed Staff
Work" and explore when/why it's required
Demonstrate how CSW reflects the credibility of the
employee
The Action Contract
NOTE:
This course incorporates practical examples of written communication content and format from actual situations. Discussions focus on what could be better and whether all pertinent business issues have been addressed; specifically, "Does the finished document contain a well thought out and clearly supported proposal/recommendation?"